Google redesign helps local businesses

October 11th, 2009 by Stephan Barrett

signs


Last week Google redesigned the local business results ten pack, well formerly ten pack. Now it’s a seven pack, but we’ll get into those implications in a bit.

The local business results are the map plus business listings that appear when you search for a product or service local businesses provide. Google figures, since you’re not going to travel to the ends of the earth for carpet cleaning or a dentist, they’ll show you local results along with or often above their national or global search results.

The old local business results ten pack was information rich, but user experience challenged. Take a look below at a screenshot of the former local business results design.

Old local business results

The information on the old local business results is packed together tightly.

The new local business results feel like a breath of fresh air for the weary searcher. You’ll see there’s still a ABC ordering system, though the new results have a map locator icon next to each listing. This makes scanning the listings so much easier. The white space between each listing helps you focus on each one individually. The map sized has increased as well, further separating each listing icon on the map for an easier sense of location.

New local business results

New local business results.

As you can see the changes also made the entire pack taller. Google compensated by eliminating three of the listings—from ten to seven. Our jump from ninth to fifth on the list when searching for “web design” in Orlando helped us stay in the new pack, though if you’re not in the top seven, you’re no longer on page one. Local search optimization is that much more critical now that this change increased competition for the top seven spots.

Got it, now what?

Is your company or employer in the local search engines? How has it affected you?

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This entry was posted on Sunday, October 11th, 2009 at 1:18 am and is filed under Interaction Design, Search Marketing.
  • nancyforbes
    Does it matter that your listing is braking the Google Local Listing guidelines of prohibiting the use of keywords in the listing's Title where only the actual business name should go?
    If you are breaking these guidelines for your own listing I would not feel comfortable giving you free reigns over my website online marketing.
  • Hi Nancy, thanks for your criticism. I don't know you personally, though I see we're working toward the same goals for our clients.

    You're right, Google's guidelines do ask you not to try to manipulate search results by adding keywords to your title. For everyone following along you can read the complete guidelines from Google at http://maps.google.com/support/bin/answer.py?an....

    Luckily for us, we have a partnership that allows us to use our title as is without misrepresenting our company.

    All the best to you and your success.

    Stephan
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